FAQ

Klinik Amisi is a Malaysian medical clinic focused on aesthetic dermatology and women's intimate health. Our care is delivered by an all-female team of doctors and clinical staff across four branches in Bangi, Putrajaya, Shah Alam and Kuala Lumpur.

We are open Tuesday - Sunday, 9:30am - 6:30pm. We are closed on Monday. Public holiday hours may differ — please confirm with the branch directly via WhatsApp before visiting.

We currently operate four branches: our flagship in Bandar Baru Bangi, plus branches in Shaftsbury Mall Putrajaya, Plaza Azalea Shah Alam, and Marc Residence Kuala Lumpur. Each branch has its own WhatsApp line for direct booking. See our locations page for full addresses and maps.

Yes. Every doctor, nurse and treatment-room staff member at Klinik Amisi is female. This is a deliberate choice so that patients are comfortable discussing intimate, hormonal or sensitive concerns. Our front-of-house team is also female.

Our team can consult in Bahasa Malaysia and English. Some branches also have team members who can converse in basic Mandarin or other regional dialects — let us know your preference when booking and we will try to accommodate.

A consultation begins with a confidential discussion of your concerns and medical history with one of our doctors. If relevant, the doctor may perform a brief physical assessment. The doctor will then explain suitable options, what each involves, expected recovery and any risks, so you can make an informed decision. There is no obligation to proceed with treatment on the day.

We recommend booking a consultation first rather than choosing a treatment yourself. The right approach depends on your skin type, medical history, lifestyle and goals. Our doctors assess these factors holistically and may suggest a combination of approaches, lifestyle adjustments, or a phased plan over several visits.

Many aesthetic and pelvic treatments achieve their best outcomes through a course of sessions rather than a single visit. The number of sessions varies between individuals depending on the condition being addressed and how each person responds. Your doctor will recommend a session plan after assessment.

Some treatments can be safely combined in the same session, while others need to be spaced apart for safety and comfort. During your consultation, the doctor will plan a sequence that prioritises your safety and recovery time. Never combine treatments without medical supervision.

Most aesthetic and pelvic treatments are intended for adults aged 18 and above. Certain treatments have additional considerations for patients who are pregnant, breastfeeding, or have specific medical conditions. The doctor will assess suitability at consultation.

Yes. All medical records and personal data are handled in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and medical confidentiality standards. Records are stored securely and only accessed by authorised members of your care team. See our privacy policy for full details.

Yes. Our entire clinical team — doctors, nurses, and treatment-room assistants — is female. Patients undergoing intimate or sensitive examinations are always attended by female staff only.

Comfortable clothing is best. For facial or upper-body treatments, a top with an easy neckline helps. For body, pelvic or intimate treatments, you may be asked to change into a clinic gown — these are provided. Avoid heavy makeup if you are coming in for a skin assessment.

Yes — you are welcome to bring a partner, parent or trusted friend for support. They may wait in our reception area, and may join your consultation if you wish. For privacy reasons, only the patient is in the treatment room during the actual procedure unless there is a specific clinical reason otherwise.